Customer support chatbots
Instant answers from your help content, with ticket creation and escalation.
AI & Agent Engineering
A modern AI chatbot answers from your own knowledge, takes actions through your systems, and knows when to hand the conversation to a person.
We build chatbots for websites, mobile apps, and messaging channels, grounded with RAG and measured on resolution — not just on how many messages they send.
CAPABILITIES
Instant answers from your help content, with ticket creation and escalation.
Qualification, booking, and product guidance on your site.
One place for your team to ask about policies, docs, and data.
Speech in and out with Whisper for hands-free use.
Orders, bookings, and account actions through your APIs.
Conversation review, resolution tracking, and continuous tuning.
TOOLS
Chosen per use case, not by default.
OUR APPROACH
Seven steps, one team. Intelligence is scoped at the start and evaluated at the end.
We start every engagement by mapping where intelligence belongs in your product: which workflows an agent can own, where an LLM adds real value, and where plain software is the right answer. You get an honest AI scope — including what not to build.
Research, flows, wireframes, and high-fidelity interfaces, validated with users before development begins. For AI features, we design the states that matter: streaming, uncertainty, and human-in-the-loop control.
Model selection, prompt and agent architecture, RAG pipeline design, and evaluation harnesses — built with LangChain, LangGraph, CrewAI, and the vector store that fits your data.
Frontend and backend engineering on React, Next.js, Node, and Python, delivered in short sprints with working software at the end of each one.
Native and cross-platform apps for iOS and Android, built against the same APIs and design system as the web product.
Infrastructure as code, CI/CD, and monitored releases on AWS, Azure, or GCP — including GPU/inference infrastructure and model-cost monitoring where AI workloads demand it.
Automated test suites cover every release. AI features get their own evaluation suites — regression tests for prompts, hallucination checks, and output-quality scoring — so intelligence ships with the same rigor as code.
FAQ
Yes. Our AI & Agent Engineering team regularly integrates with in-house teams, delivering the Intelligence Layer while your team owns the product.
OpenAI, Anthropic (Claude), and Google (Gemini), plus open-source models such as Llama and Gemma when privacy, cost, or latency favors self-hosting. We recommend per use case.
Private deployments, no-training API agreements, on-prem vector stores, and compliance-aware architecture for regulated industries.
Each AI feature gets an evaluation suite: prompt regression tests, hallucination checks, and output-quality scoring that run before every release.
Tell us what you're building — we'll show you where AI belongs in it.